Privacy Policy

1. Introduction

This Privacy Policy explains how the RageMP Monitor Bot ("we", "us", "our") collects, uses, and protects your information when you use our Discord bot, web dashboard, and related services (collectively, the "Service").

We are committed to ensuring the privacy and security of your data. Please read this Privacy Policy carefully to understand our practices regarding your information.

2. Information We Collect

We collect and process the following types of information:

2.1 Information You Provide

• Discord user ID, username, and associated server memberships upon login via Discord.
• Discord server information (server ID, server name, owner ID)
• RageMP server details (IP address, port, server name)
• User credentials for our web dashboard
• Communication data when you contact us for support

2.2 Information Collected Automatically

• Discord user IDs of server members
• User roles and permissions in Discord servers
• Channel IDs where our bot is active
• Usage data, such as commands executed and monitoring sessions
• RageMP server statistics (player count, uptime, game mode)

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing the core functionality of our Service, including monitoring RageMP servers and managing your Discord servers within the bot.
• Creating and managing user accounts for the web dashboard
• Authenticating users and maintaining security
• Improving and optimizing our Service
• Responding to your inquiries and providing support
• Sending important service notifications

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your data is stored on secure servers located in the European Union. We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information in the following limited circumstances:

• With service providers who assist us in operating our Service
• If required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users or others

Our Service integrates with Discord's API, and your use of our Service is also subject to Discord's Privacy Policy.

6. Premium Plan and Data Retention

We offer a premium plan at a price of $5 per month. Users subscribed to the premium plan receive unlimited monitoring capabilities for their channels.

The premium plan provides continuous monitoring for as long as the subscription is active. If a user's premium plan expires or is canceled, and their account reverts to a free status, all premium monitoring sessions will be suspended. These suspended premium sessions will not actively monitor servers, but users will retain the ability to view and delete them from their dashboard. To reactivate these monitoring sessions, the user must re-subscribe to the premium plan.

7. User Rights

As a user of our Service, you have certain rights regarding your personal information:

• Access: You can request information about the personal data we hold about you
• Rectification: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information
• Restriction: You can request that we restrict the processing of your information
• Data portability: You can request a copy of your data in a structured format

To exercise these rights, please contact us through our Discord Server.

8. Cookies and Tracking

Our web dashboard uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site to recognize your browser and remember certain information.

We use cookies to understand and save user preferences, keep track of sessions, and compile aggregate data about site traffic and interactions.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

9. Children's Privacy

Our Service is not intended for use by individuals under the age of 13, or the applicable age of digital consent in your country. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this document.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our Discord Server.